Terms of Service

1 Acceptance of Terms

1.1 These Terms and Conditions ("Terms") govern your access to and use of the Protora mobile application, website, and related services (collectively, the "Service"), operated by Enes Doğan ("Protora", "we", "us", "our").

1.2 By (i) creating an account, (ii) accessing the Service, or (iii) using any feature, you accept these Terms, our Privacy Policy, and our Community Guidelines. These three documents together form the binding agreement between you and Protora (the "Agreement").

1.3 If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.

1.4 We may update these Terms at any time. Material changes will be notified via in-app notice or email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

2 Definitions

• "Account" means your registered user profile within the Service.
• "Content" means all text, photographs, videos, workout data, nutrition entries, comments, and any other materials you submit to the Service.
• "Feed" means the Protora Social Feed where users can post Content.
• "Paid Tier" means the Protora Pro or Protora Elite subscription plans.
• "Free Tier" means the free-of-charge access level of the Service.
• "Virtual Currency" or "Protora Coins (FC)" means the in-app currency earned through workouts, which may only be used to unlock cosmetic items.
• "User" means any individual who has accepted these Terms and uses the Service.

3 Eligibility

3.1 Protora is available to users 16 years of age and older. Users under 18 must have parental or legal guardian awareness of their use of Social Feed features.

3.2 The Service is not intended for children under 13, and we do not knowingly collect personal data from them. If we learn that we have collected such data, we will delete it promptly.

3.3 You must not use the Service if you are prohibited from doing so under the laws of your country of residence or under any applicable sanctions regime.

3.4 You represent that all information you provide during registration is accurate and that you will keep it up to date.

4 Account Registration & Security

4.1 You must register an account to access most features. You agree to provide accurate information and to maintain the confidentiality of your credentials.

4.2 You are solely responsible for all activity that occurs under your Account. Notify us immediately at legal@protora.app if you suspect unauthorized access.

4.3 We reserve the right to refuse registration, suspend, or terminate any Account at our discretion for violation of these Terms, Community Guidelines, or applicable law.

4.4 You may not create more than one Account per person except with our prior written consent, nor may you transfer your Account to another person.

5 Subscription Plans & Billing

5.1 Available Plans (subject to change):

• Free Tier — US$0, core tracking features
• Protora Pro Monthly — US$3.49 per month
• Protora Pro Annual — US$29.99 per year (approx. 28% savings vs. monthly)
• Protora Elite Monthly — US$7.99 per month
• Protora Elite Annual — US$69.99 per year (approx. 27% savings vs. monthly)

Local pricing, including Turkish Lira equivalents, is displayed at checkout and may differ due to currency conversion, taxation, and platform fees.

5.2 Billing via Apple App Store and Google Play: All paid subscriptions are processed exclusively through the Apple App Store (iOS) or Google Play (Android). Protora does not collect your payment information directly.

5.3 Automatic Renewal: Paid subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before renewal. Renewal is billed at the price published on the respective store at the time of renewal.

5.4 Cancellation: You may cancel at any time via your Apple ID subscription settings (Settings → Apple ID → Subscriptions) or Google Play account settings. Cancellation takes effect at the end of the current billing period. Partial-period refunds are governed by Apple/Google policies, not by Protora.

5.5 No Free Trials: Protora does not currently offer free trials. The Free Tier serves as a no-cost evaluation of core functionality.

5.6 Price Changes: We may change subscription prices with at least 30 days' advance notice. If you do not accept the new price, you may cancel before the change takes effect.

5.7 Taxes: Prices do not include applicable taxes, which are calculated and collected by Apple or Google according to your region.

6 Free Tier Access

6.1 The Free Tier provides access to core workout tracking, basic nutrition logging, the local food database, reference charts, and cosmetic-earning features.

6.2 We reserve the right to modify the scope of Free Tier features at any time, provided that changes do not retroactively revoke features purchased under a Paid Tier.

7 In-App Purchases & Virtual Currency

7.1 Protora Coins (FC) are NOT purchasable. FC is a reward mechanic earned exclusively through completing workouts and achieving in-app milestones. We do not sell FC for real money, and you may not trade, transfer, or convert FC outside the Service.

7.2 Cosmetic-only utility. FC may only be redeemed for cosmetic items (themes, avatars, badges, quotes, chart styles, app icons) within the Service. FC has no real-world monetary value and is non-refundable.

7.3 No property rights. FC, cosmetic items, and other virtual goods are licenses granted under these Terms, not property you own. We may modify, suspend, or remove virtual items at any time.

7.4 Termination of Account. If your Account is terminated (by you or us), any remaining FC and unlocked cosmetics are forfeited without compensation.

8 User Content (UGC)

8.1 What is User Content. When you post to the Feed, send messages, upload photos, or submit any material to the Service, you create User Content.

8.2 Your ownership. You retain all ownership rights in your User Content. We do not claim ownership of anything you create.

8.3 Your responsibility. You are solely and entirely responsible for your User Content. You represent and warrant that:

• You own or have all necessary rights to the Content, including rights in any photographs of other people;
• Your Content does not infringe third-party rights, including copyright, trademark, privacy, publicity, or other intellectual property rights;
• Your Content complies with the Protora Community Guidelines, all applicable laws, and these Terms.

8.4 Prohibited Content. Content described in Section 10 (Prohibited Uses) and the Community Guidelines may not be posted. Violations may result in removal, account suspension, or permanent ban.

8.5 Photo Moderation. All User Content containing photographs is subject to pre-publication moderator review. We aim to review within 2 hours but make no guarantees regarding review timing.

9 License Grant to Protora

9.1 License you grant. By submitting User Content, you grant Protora a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting), distribute, publicly display, and perform your Content solely for the purpose of operating, promoting, and improving the Service.

9.2 Scope. This license includes the right to make your Content available to other Users of the Service and the right to use aggregate, anonymized data derived from Content for analytics and Service improvement.

9.3 No moral rights waiver. To the extent permitted by law, you waive any moral rights you may have in Content you submit with respect to our use of that Content under this license.

9.4 Termination of license. The license terminates when you delete your Content or your Account, except that (a) we may retain copies for backup, legal, or regulatory purposes, and (b) Content shared, reposted, or quoted by other users may remain in their Content.

9.5 Marketing use. We may use User Content in Service-related promotional material (e.g., featuring a User's workout PR in a launch announcement) only with that User's prior consent, except for aggregate, non-personally-identifiable Content.

10 Prohibited Uses

10.1 You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law;
• Upload, post, or transmit Content that is defamatory, obscene, pornographic, hateful, harassing, threatening, or otherwise objectionable;
• Upload photos of other persons without their consent;
• Promote, sell, or advertise performance-enhancing drugs, steroids, SARMs, peptides, or similar substances;
• Provide professional medical, legal, or financial advice;
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• Upload viruses, malware, or any code that interferes with the Service;
• Attempt to reverse-engineer, decompile, or disassemble the Service;
• Scrape, harvest, or collect data from the Service using automated means;
• Circumvent or attempt to circumvent our moderation, rate-limiting, or security systems;
• Use the Service to compete directly with Protora;
• Resell, sublicense, or commercially exploit the Service without our written consent.

10.2 Violation of this section may result in immediate suspension or termination and, where applicable, legal action.

11 Health & Safety Disclaimer

11.1 The Service provides general fitness and nutrition tracking tools for educational and informational purposes. It is not a substitute for professional medical advice, diagnosis, or treatment.

11.2 Consult a healthcare professional. Before beginning any exercise or nutrition program, you should consult a licensed physician, especially if you have any medical condition, are pregnant or nursing, are recovering from injury, or take any medication.

11.3 Exercise risk. Physical activity carries inherent risk, including injury or death. You assume all risks associated with using the training protocols, routines, or recommendations in the Service.

11.4 Nutrition guidance is not personalized medical advice. Caloric targets, macronutrient splits, and food recommendations are based on general formulas (Mifflin-St Jeor, Harris-Benedict, etc.). They are not individualized to your specific medical condition.

11.5 Emergency. If you experience a medical emergency while using the Service, stop using it immediately and contact emergency services or a qualified medical professional.

11.6 Eating disorders. If you have a history of or current symptoms of disordered eating, please consult a qualified healthcare professional before using calorie tracking or nutrition features.

11.7 No liability for health outcomes. You waive any claim against Protora for health-related outcomes arising from your use of the Service, to the maximum extent permitted by law.

12 Intellectual Property Rights

12.1 Protora's rights. The Service, including all software, designs, text, graphics, logos, the "Protora" name and trademarks, scientific calculation algorithms, food database, training protocols, and all other content (excluding User Content), are owned by Protora and are protected by copyright, trademark, and other intellectual property laws.

12.2 Limited license to you. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.

12.3 Restrictions. You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse-engineer or attempt to extract source code, except where applicable law permits.

12.4 Trademarks. The Protora name, logo, and related marks are trademarks of Protora. Use without prior written consent is prohibited.

12.5 Third-party marks. All other trademarks, product names, and company names referenced in the Service are the property of their respective owners and are used for identification purposes only.

12.6 Copyright infringement claims (DMCA-style). If you believe Content on the Service infringes your copyright, send a notice to legal@protora.app including: (i) identification of the work, (ii) identification of the infringing material, (iii) your contact information, (iv) a statement of good-faith belief, (v) a statement under penalty of perjury that the information is accurate and you are authorized to act, and (vi) your physical or electronic signature.

13 Third-Party Services

13.1 The Service uses third-party services including Firebase (Google LLC), RevenueCat (RevenueCat, Inc.), OpenAI Moderation API (OpenAI, L.L.C.), Perspective API (Google/Jigsaw), and Apple/Google in-app purchase systems.

13.2 Your use of these third-party services may be subject to their own terms and privacy policies. Protora is not responsible for third-party conduct, content, or policies.

13.3 We may add, modify, or remove third-party integrations at our discretion.

14 Privacy & Data Protection

14.1 Our collection, use, and disclosure of personal data is governed by the Protora Privacy Policy. By using the Service, you consent to the practices described there.

14.2 For users in Turkey, we comply with the Personal Data Protection Law No. 6698 ("KVKK"). For users in the European Economic Area, we comply with the General Data Protection Regulation ("GDPR"). For users in California, USA, we comply with the California Consumer Privacy Act ("CCPA").

14.3 You may exercise your data subject rights (access, rectification, erasure, portability, restriction, objection) by emailing privacy@protora.app.

15 Service Modifications

15.1 We may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. This includes adding, removing, or changing features, updating content, and implementing security measures.

15.2 We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

15.3 If we discontinue a Paid Tier feature that materially reduces the value of your active subscription, we will offer a pro-rated refund for the unused period upon request.

16 Termination

16.1 Termination by you. You may terminate your Account at any time via Settings → Delete Account or by emailing legal@protora.app. Termination ends your right to use the Service.

16.2 Termination by us. We may suspend or terminate your Account at our sole discretion, with or without notice, if:

• You violate these Terms, the Community Guidelines, or applicable law;
• Your Content threatens the safety, reputation, or operations of Protora;
• We are required to do so by law or governmental order;
• We discontinue the Service or a material portion of it.

16.3 Effect of termination. Upon termination:

• Your license to use the Service ends immediately;
• Your access to Paid Tier features ends at the end of the current billing period (no partial refunds unless required by law);
• Protora Coins, unlocked cosmetics, and User Content on the Feed may be deleted;
• Sections 9, 11, 12, 18, 19, 20, and 21 survive termination.

16.4 No compensation is owed to you for termination, except as specifically provided in these Terms or required by law.

17 Disclaimer of Warranties

17.1 AS-IS basis. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

17.2 Disclaimed warranties. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROTORA DISCLAIMS ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF DATA, UNINTERRUPTED OPERATION, FREEDOM FROM ERROR, AND SECURITY.

17.3 No guarantee of results. We do not warrant that using the Service will produce any specific fitness, strength, body composition, or health outcome.

17.4 Third-party content. We do not endorse, warrant, or take responsibility for User Content or third-party content accessible through the Service.

18 Limitation of Liability

18.1 Excluded damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROTORA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR INJURY, ARISING OUT OF OR RELATED TO THE SERVICE.

18.2 Liability cap. PROTORA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID TO PROTORA IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (b) TWENTY U.S. DOLLARS (US$20).

18.3 Basis of bargain. The limitations in this section are an essential basis of our agreement and apply even if a limited remedy fails its essential purpose.

18.4 Exceptions. Nothing in this section excludes liability for (a) death or personal injury caused by our gross negligence, (b) fraud, or (c) any liability that cannot lawfully be excluded.

19 Indemnification

19.1 You agree to indemnify, defend, and hold harmless Protora, its founders, employees, contractors, and affiliates from any third-party claim, loss, damage, liability, or expense (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service;
• Your User Content;
• Your violation of these Terms, Community Guidelines, or applicable law;
• Your violation of any third-party right, including intellectual property, privacy, or publicity rights.

19.2 We reserve the right, at our expense, to assume the exclusive defense and control of any matter subject to indemnification. You agree to cooperate with our defense of such claims.

20 Governing Law & Dispute Resolution

20.1 Governing law. These Terms are governed by the laws of the Republic of Turkey, without regard to conflict-of-laws principles.

20.2 Informal resolution. Before initiating formal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least thirty (30) days, beginning when one party gives the other written notice of the dispute at legal@protora.app.

20.3 Binding arbitration. If informal resolution fails, any dispute arising out of or relating to these Terms, the Service, or the relationship between you and Protora shall be finally resolved by confidential binding arbitration seated in Istanbul, Turkey, before a single arbitrator appointed under the Istanbul Arbitration Centre (ISTAC) Rules. The language of arbitration shall be English.

20.4 Class-action waiver. YOU AGREE THAT DISPUTES MUST BE RESOLVED INDIVIDUALLY AND NOT AS PART OF A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF MULTIPLE USERS.

20.5 Small claims. Notwithstanding Section 20.3, either party may bring a qualifying individual action in small-claims court.

20.6 Injunctive relief. Either party may seek emergency injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidentiality rights pending arbitration.

20.7 Exclusive jurisdiction for non-arbitrable matters. For matters that cannot lawfully be submitted to arbitration, the parties submit to the exclusive jurisdiction of the courts of Istanbul (Çağlayan), Turkey.

21 General Provisions

21.1 Entire agreement. These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Protora regarding the Service and supersede all prior agreements.

21.2 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties' intent.

21.3 No waiver. Our failure to enforce any provision is not a waiver of that provision or our right to enforce it later.

21.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely, including to an affiliate or successor in interest.

21.5 Force majeure. Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, war, terrorism, pandemics, government action, or infrastructure failures.

21.6 Notices to you. We may give notices via in-app notification, email to your registered address, or posting on the Service.

21.7 Notices to us. Send legal notices to: legal@protora.app.

21.8 Language. These Terms are written in English. In the event of a discrepancy between this English version and any translation, the English version prevails.

21.9 Headings. Section headings are for convenience only and have no legal effect.

21.10 Relationship. Nothing in these Terms creates an employment, partnership, agency, or joint-venture relationship between you and Protora.

21.11 Third-party beneficiaries. Apple Inc. and Google LLC are acknowledged as third-party beneficiaries of these Terms, with the right to enforce them as they relate to purchases made through their respective platforms.